Terms & Conditions

BG345 Terms & Conditions – What You Need to Know Before Using the Platform

All BG345 services are subject to these rules and terms and conditions. We've written everything in plain, straightforward language to keep things clear.

Last Updated: January 2026 Full Version in Bengali
What's covered in these Terms & Conditions?
Account Registration & Eligibility
Age Restriction & Identity Verification
Deposit & Withdrawal Policy
Bonus & Promotion Terms
Prohibited Activities & Account Suspension
Responsible Gaming Policy
Dispute Resolution Process

By registering on BG345 or using its services, you are deemed to have read and agreed to these terms and conditions.

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Core Policies

Key Highlights of BG345's Terms & Conditions

A quick overview of the most important points before you read the full details.

One Account Policy

Only one account per person is allowed. If multiple accounts are found under the same individual, all accounts may be cancelled and balances forfeited.

Strict Age Limit

BG345 is strictly for users aged 18 and above. Proof of age may be requested during account verification. Accounts found to belong to minors will be closed immediately.

Providing accurate information is mandatory

You must provide your correct name, mobile number, and date of birth when registering. Providing false information may result in blocked withdrawals and account cancellation.

Identity Verification for Withdrawals

Identity verification (KYC) may be required before any withdrawal. Submitting a copy of your National ID or passport will help speed up the process.

Bonus terms apply

Each bonus is subject to its own wagering requirements. If a withdrawal is made before those requirements are met, the bonus balance will be deducted from the total.

Zero Tolerance for Fraud

Bonus abuse, multiple accounts, payment fraud, or any attempt to harm the platform will result in permanent account closure and forfeiture of all balances.


These Terms & Conditions constitute a legally binding agreement between BG345 and its users. By accessing the site or creating an account, you automatically agree to these terms. If you have any questions, please contact our support team.

1General Provisions

BG345 (bg345.click) is an internationally licensed online gaming and Sports Betting platform, operating under a licence issued by the Curaçao Gaming Authority. These Terms & Conditions are available in both English and Bengali — in the event of any dispute, the English version shall be considered the definitive version.

Using any BG345 service — whether browsing the website, creating an account, making a deposit, or playing games — constitutes your acknowledgement and acceptance of these full terms and conditions. If you do not agree with any of the terms, please refrain from using our services.

Important: bg345 reserves the right to update these Terms & Conditions at any time. For significant changes, advance notice will be sent to your registered email or via SMS.

2Account Registration & Management

To create an account on bg345, the following information must be provided accurately:

  • Full Name — as per National ID card or passport
  • Mobile Number — active Bangladeshi number
  • Date of Birth — Exact date (used for age verification)
  • Email Address — active and registered in your own name

No individual may hold more than one account. If multiple accounts are detected sharing the same device, IP address, or payment method, they will be flagged as "duplicate accounts."

You are solely responsible for keeping your account password and login credentials secure. Sharing your account with anyone else is strictly prohibited.

3Age Restrictions & Eligibility Requirements

BG345The minimum age to participate on 18 years. This is a legal obligation that we strictly adhere to.

At any stage of registration, the following documents may be requested for age verification:

  • National ID Card (NID) — both sides
  • Passport — photo of the data/information page
  • Driving license (where applicable)

If someone opens an account while underage: The account will be closed immediately, all balances will be forfeited, and the owner of the payment method (adult guardian) will be notified.

Additionally, residents of countries where online gaming is prohibited or restricted are not permitted to use BG345. The list of restricted countries is subject to change — contact support for the latest information.

4Deposit Policy

You can deposit on BG345 via bKash, Nagad, Rocket, and other approved payment methods. The minimum deposit amount is ৳200.

Payment Methods Minimum Maximum (Daily) Processing Time
bKash ৳200 ৳1,00,000 Instant
Nagad ৳200 ৳1,00,000 Instant
Rocket ৳500 ৳50,000 Instant
Bank Transfer ৳1,000 Unlimited 1–3 hours

Once a deposit is successful, it is credited to your account automatically. If your balance hasn't updated within 30 minutes, contact support with your transaction reference number.

BG345 only accepts deposits from payment methods registered in your own name. Third-party payments — such as using another person's bKash number — are not permitted.

5Withdrawal Policy

Identity verification (KYC) must be completed before submitting a withdrawal request. During your first withdrawal, you may be required to upload a photo of your National ID or passport.

  • Minimum Withdrawal: ৳500
  • Daily Maximum Withdrawal: ৳5,00,000
  • Standard processing time: 5–30 minutes (bKash/Nagad)
  • Bank Transfer: 1–24 hours

Withdrawals may only be made to the same payment method used for the deposit. Withdrawals to a different method will require additional verification.

Withdrawing from Bonus Balance: Bonus balance cannot be withdrawn directly. It converts to your main balance only after the applicable wagering requirements have been met, at which point it becomes withdrawable.

If suspicious activity is detected, withdrawals may be temporarily placed on hold pending investigation. Once the investigation clears, the withdrawal will be approved.

6Bonus & Promotion Terms

BG345's bonuses and promotions each come with their own terms, which are detailed on the promotions page. General bonus conditions include:

  • Only one bonus may be active at a time. To claim a new bonus, the existing one must either be fully wagered through or cancelled.
  • If wagering requirements are not completed within the specified timeframe after claiming a bonus, the bonus balance will expire.
  • If a withdrawal is requested before wagering requirements are fulfilled, the bonus balance will be deducted and only the remaining amount will be paid out.
  • If any evidence of bonus abuse is found, both the bonus and any winnings derived from it will be forfeited.

Bonus abuse includes: Claiming bonuses through multiple accounts, using strategies to avoid wagering requirements, using software to play, or collectively exploiting bonuses as a group.

Bg345 reserves the right to modify or cancel any promotion or bonus at any time. However, any active bonus already claimed will continue under the terms that applied at the time of claiming.

7Gaming Rules

All game outcomes on BG345 are determined by a certified RNG (Random Number Generator). No result is predetermined, and neither BG345 nor any of its staff can influence or control outcomes.

All Sports Betting outcomes on BG345 are settled based on official results provided by the relevant sports governing body. Should any dispute arise over a result, BG345's decision shall be final.

  • If a game round is left incomplete due to a technical error, the bet placed for that round will be refunded.
  • If your connection drops during a Live Casino session, your game state is saved on the server and the round resumes once you reconnect.
  • Display bugs or incorrect information do not affect actual payouts — server records are final.

8Prohibited Activities

The following activities are strictly prohibited on BG345. If detected, the account will be immediately closed, balances forfeited, and legal action may be taken where necessary:

  • Multiple Accounts: Two or more accounts registered under the same person's name or linked to the same payment method.
  • Use of Third-Party Accounts: Betting on behalf of others or accessing another person's account.
  • Automation Software: Use of bots, scripts, or any automated tools.
  • Payment fraud: Chargebacks, fraudulent payments, or use of stolen payment methods.
  • Money Laundering: Using the platform as a vehicle for money laundering.
  • Collusive Betting: When multiple players place bets together to benefit each other.
  • Exploiting platform vulnerabilities: Exploiting technical errors or unintended advantages.

9Account Suspension & Cancellation

Bg345 reserves the right to suspend or terminate any account for any reason, particularly:

  • If evidence of a Terms & Conditions violation is found
  • If identity verification fails
  • If evidence of underage use is found
  • Extended periods of inactivity (more than 12 months)
  • Under court order or by directive of a regulatory authority

A notice will be sent to the registered email address in the event of account cancellation. Any valid balance will be returned following verification — however, if the account is cancelled due to a terms violation, the balance may be forfeited.

Players may also request account closure at any time. In such cases, the account will be deactivated once any remaining balance has been withdrawn.

10Responsible Gaming

BG345 Takes responsible gaming very seriously. We believe gaming should be entertainment, not an addiction.

Each account has the option to set the following limits:

  • Daily Deposit Limit — deposits exceeding the set limit will be blocked
  • Weekly Loss Limit — betting stops automatically once a set loss limit is reached
  • Session Time Limit — automatic logout after a set period of inactivity
  • Self-Exclusion — Options ranging from a 24-hour break to permanent closure

Once a limit is set, it cannot be increased for 24 hours — reductions take effect immediately. This policy is intentional, to prevent impulsive decision-making.

For detailed Responsible Gaming guidelines, please visit our Responsible Gaming View page.

11Privacy & Data Protection

BG345 collects, stores, and processes your personal information solely to provide its services and meet regulatory obligations. Your data is never sold to third parties.

However, information may be shared in the following circumstances:

  • When required by law or court order
  • With fraud prevention and cybersecurity agencies
  • With payment processors (necessary information only)
  • When required by the licensing authority for investigation purposes

Full details are available in our Privacy Policy. Our Privacy Policy Recommended reading.

12Dispute Resolution Process

For any dispute or complaint, contact bg345 Support first via live chat or email. Most issues are resolved within 24–48 hours.

If the issue remains unresolved through Support, the following steps may be taken:

  • Step 1: Open a support ticket — you'll receive an official response within 72 hours.
  • Step 2: If a satisfactory resolution is not reached, a complaint may be filed with the Curaçao Gaming Authority.
  • Step 3: A mediator may be appointed with the mutual agreement of both parties.

Curaçao law applies to dispute resolution. Options for pursuing claims through Bangladeshi courts may be limited.

13Changes to Terms & Conditions and Their Enforceability

BG345 reserves the right to modify these terms and conditions, in whole or in part, at any time. When changes are made:

  • Minor changes take effect upon notice posted on the site.
  • For significant changes (payment policy, bonus terms, or account policy), users will be notified by email or SMS at least 7 days before the changes take effect.
  • Continued use of the site after the new terms take effect will be considered acceptance of the changes.

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

For any questions about the Terms & Conditions, email us at support@bg345.click or reach out via live chat. Our team is always ready to assist you in Bangla.


Detailed Explanation

Terms & Conditions — Plain and Simple

The terms and conditions on many online platforms are written in language so complex that the average person simply cannot follow them. BG345, we wanted to avoid that. All key terms are laid out in plain, straightforward language — no hidden traps.

The most common question we get is — "How much do I need to bet after claiming a bonus?" This is known as the wagering or rollover requirement. BG345The welcome bonus wagering requirement on bg345 is 15x — meaning if you receive a ৳1,000 bonus, you must place a total of ৳15,000 in bets. Once completed within 30 days, the bonus balance becomes withdrawable.

Why are multiple accounts not allowed?

Some users assume they can open multiple accounts to claim the welcome bonus repeatedly. However, this constitutes bonus abuse and BG345's security system is built to detect this. Duplicate accounts are identified by cross-checking mobile numbers, device fingerprints, IP addresses, and payment methods. Once detected, all associated accounts are closed and no balances are returned.

Why is identity verification required?

International gaming license conditions require every platform to verify player identities through KYC (Know Your Customer) procedures. This is primarily to prevent money laundering and protect minors. BG345— once KYC is completed on BG345, it does not need to be repeated.

It's completely understandable to feel hesitant about submitting identity documents. However, BG345 servers are protected by 256-bit encryption, and your documents are accessible only to the compliance team. This information is never shared with any third party.

Sports Betting Settlement Rules

A common question is how bets are settled when a cricket or football match is cancelled. The general rule is: if the match is cancelled before it starts, the full stake is refunded. If it is cancelled after starting, settlement depends on whether the minimum required number of overs have been completed. BG345Settlement rules for each sport are listed separately on the Sports Betting page.

What happens when the terms change?

It is natural for Terms & Conditions to be updated as the business environment evolves. BG345 Registered members are notified before each change takes effect. You can always check the "Last Updated" date at the top of this page to see when it was last revised. If you find any change unacceptable, you may request account closure and receive a full refund of any valid balance.

Disclaimer: Playing on bg345 involves financial risk. Treat online gaming as entertainment, not a source of income. Never bet more than you can afford to lose. If you notice signs of gaming addiction, seek help immediately.

Frequently Asked Questions

Questions About Terms & Conditions

bg345 generally does not charge its own processing fee for withdrawals. However, depending on the payment method, mobile banking operators such as bKash or Nagad may apply their own transaction charges — these are beyond bg345's control. Regarding withdrawal limits: the minimum withdrawal amount is ৳500. The daily maximum is ৳5,00,000 — meaning no more than five lakh BDT can be withdrawn in a single request per day. For larger withdrawals, additional identity verification may be required and is typically completed within 24 hours. Standard withdrawals via bKash and Nagad are usually processed within 5–30 minutes, while bank transfers may take 1–24 hours. If you encounter any withdrawal issue, contact live chat with your transaction reference number for a quick resolution.

No — no one under 18 may use BG345. This is a legal requirement that BG345 takes extremely seriously. Simply entering a date of birth at registration is not sufficient. Age verification is conducted via National ID card or other government-issued identification at the time of withdrawal and whenever there is reasonable cause for suspicion. Automated systems also monitor for specific patterns — such as device usage or location — to flag suspicious accounts. If verification confirms that an account holder is underage, the account will be closed immediately and all balances will be seized. Parents and guardians are strongly advised to keep their payment methods and devices out of reach of minors.

Done reading the Terms & Conditions? Join now

Register at BG345 — get started with transparent terms, secure payments, and a 100% Welcome Bonus.

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